To ensure these outcomes, data environments have to be maintained, upgraded, and monitored. The time when entities could “deploy and forget” is over, and if an issue does arise, they need a top-class support environment to restore services as quickly as possible.
Compounding the problem is that data now resides in a host of different places – On-premise, in Private Cloud, Public Cloud, Multi Cloud, or a Hybrid mix of all of these. Data is also spread across multiple vendors, and new data is being created daily at a volume and velocity that is hard to keep up with.
With IT support staff already spreading themselves thin, and CIOs charged with doing more with less, managing and maintaining these environments is a major challenge.