Technology has made digital business possible by boosting efficiencies, streamlining operations, and enabling companies to gain actionable insights, through data.
Datacentres and Cloud Providers house all of this information, making it possible for companies to accomplish more than ever before. However, as a company’s most valuable asset, data needs to be kept safe and out of the hands of malicious actors.
Many entities assume that the only option for managing data and infrastructure is to have an in-house IT team.
However, very few companies can afford the skills needed to run a full-service IT team, and those that can, cannot always find the right skills, or hold onto them.
Managed IT services provide the skills and expertise needed to support and service your IT landscape, enabling the organisation to focus on its core business.
Business Application Services are the driving force behind seamless operations in the modern business landscape. It’s the strategic engine that powers essential software applications, ensuring they function optimally, adapt to evolving needs, and boost overall efficiency. From deployment and user support to customisation and security, these services are the backbone of technological success, propelling businesses to greater heights. With Business Application Services, organisations harness the full potential of software solutions, transforming challenges into opportunities and redefining what’s achievable in the digital realm.
As a NetApp Lifecycle Services Certified (LSC) Partner, CoCre8 is the first point of contact for our Customer’s and Partner’s support requests. Currently, CoCre8 delivers L1 and L2 technical support to our customer base and deploys senior engineers to site as and when needed. CoCre8 always retains the role of incident owner, and all NetApp related incidents are managed through the CoCre8 incident management process via the CoCre8 Service Desk.
In addition to this, our customers are able to take advantage of CoCre8’s LSC service offerings, at a reduced cost to the OEM, whose services are delivered by a third-party company in Southern Africa. As a Services uplift, we wrap NetApp Service Account Management (SAM Services) with our deployments to ensure that our customers are always in the absolute best hands and have immediate access to senior technical resources.
Guarding your digital fortress with unwavering vigilance, our Security Operations Centre (SOC) is the shield that keeps your data safe. Powered by cutting-edge technology and a team of seasoned experts, we proactively monitor, detect, and neutralise threats in real-time, ensuring the highest level of protection for your business.
Our SOC stands as a 24/7 guardian, providing rapid response and incident management, leaving no room for vulnerabilities to exploit. With a relentless commitment to Cyber Security excellence, we empower you to navigate the digital landscape with confidence and peace of mind. Experience the power of our SOC – your impenetrable fortress in an ever-changing cyber realm.
Managed Services are your secret weapon against disruptions in the digital arena. It’s the proactive support system that keeps your technology ecosystem finely tuned, safeguarded, and ready for action. From round-the-clock monitoring to rapid issue resolution, Managed Services ensure your operations never skip a beat. With this relentless support at your side, you’re free to focus on innovation and growth, while experts handle the intricacies behind the scenes. Embrace a future where reliability, security, and peak performance converge, all driven by the transformative force of CoCre8’s Managed Services.
Product Related Services are the key to unlocking the full spectrum of benefits, ensuring system availability and business continuity of your IT environment. It’s the arsenal of specialised services that complement and enhance our Solutions ensuring they deliver optimal results. From installation and customisation, these services will extract every ounce of value from your investments. With these services at your disposal, you’re not just purchasing products; you’re gaining a comprehensive solution that’s tailored to your needs and primed for success. Welcome to a realm where products and services unite to redefine your business outcomes.
Unleash the full potential of your digital landscape with our dynamic IT Architectural Services. We are the architects of innovation, crafting robust and scalable solutions tailored to your unique needs. From envisioning the blueprint to seamless implementation, our team of experts ensures that every aspect of your IT infrastructure is optimised for peak performance. Embracing the latest technologies and best practices, we build a foundation for success, empowering your business to adapt and thrive in the ever-evolving digital world. Experience the artistry of IT Architecture that drives efficiency, security and growth, while leaving room for future possibilities. Elevate your technology ecosystem with our transformative IT Architectural Services and redefine the possibilities for your business.
Technical Maintenance Services are your guarantee of unwavering operational excellence. They’re the powerhouse that fine-tunes your systems, ensuring they function at their peak while preventing potential hiccups. From routine check-ups to rapid response during crises, these services keep your technology running smoothly, empowering you to focus on innovation rather than troubleshooting. With Technical Maintenance Services in your corner, you’re equipped to navigate the digital landscape with confidence, knowing that every element of your technology ecosystem is primed for success.
Service Desk Services are your one-stop destination for swift resolutions and uninterrupted operations. It’s the lifeline connecting you to expert assistance whenever challenges arise. From troubleshooting to technical guidance, Service Desk Services offer real-time solutions that keep your business moving forward. With this constant support, you’re never alone in navigating technology’s complexities. Embrace a world where assistance is just a call away, and your journey towards seamless efficiency and problem-solving begins with Service Desk Services.
At the heart of seamless operations, lies our P-SOC (Platform & Security Operations Centre), a powerhouse of precision and proactive support. We are the guardians of your digital success, continuously monitoring every aspect of your IT infrastructure to ensure unrivalled performance. Armed with state-of-the-art tools and a dedicated team of experts, we detect and resolve issues before they become disruptions, keeping your business running at its best. With real-time insights and predictive analytics, we optimise your IT ecosystem, empowering you to focus on your core objectives.
Security Operations aspect of the P-SOC is your digital fortress with unwavering vigilance and is the shield that keeps your data safe. Powered by cutting-edge technology and a team of seasoned experts, we proactively monitor, detect, and neutralise threats in real-time, ensuring the highest level of protection for your business.
Ronell Scholtz
Manager: Managed Services and PRS
+27 11 012 1586
ronell.scholtz@cocre8.com
Helder Rodrigues
Manager: Professional Services
+27 11 012 1538
helder.rodrigues@cocre8.com
Danie Raath
Senior Project Manager
+27 11 012 1528
danie.raath@cocre8.com
Ren Fourie
Senior Manager: IT Monitoring & Service Delivery Centre
+27 11 012 1541
ren.fourie@cocre8.com
Tebogo Khumalo
Manager: Service Desk
+27 11 012 1571
tebogo.khumalo@cocre8.com
